Terms & Conditions
Introduction
Welcome to Wave Global Visa (“we,” “our,” or “us”). By accessing and using our website https://waveglobalvisa.com/ and any of our services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with these Terms, please do not use the Site or our Services.
1. Use of the Website
1.1 Eligibility: By using this Site, you confirm that you are at least 18 years of age and have the legal authority to enter into this agreement.
1.2 User Account: In some cases, you may be required to create an account to access certain features or services. You are responsible for maintaining the confidentiality of your account information, including your username and password. Any activity under your account is your responsibility.
1.3 Prohibited Uses: You agree not to misuse the Site by:
- Engaging in any unlawful activity.
- Violating any third-party rights.
- Transmitting harmful code, viruses, or malware.
- Attempting to hack or disrupt the functionality of the Site.
2. Services
2.1 Consultancy Services: We offer visa consultancy services to assist you in visa applications, document preparation, and related matters. We do not have the authority to grant visas, and the final decision rests with the respective embassies and government authorities.
2.2 Accuracy of Information: You agree to provide accurate and truthful information when submitting documents and data for visa applications. Failure to do so may result in the rejection of your application. We are not responsible for any delays, rejections, or penalties resulting from incorrect or incomplete information provided by you.
2.3 No Guarantee of Success: While we strive to provide the best possible service, we do not guarantee that your visa application will be successful, as the decision is ultimately made by government authorities.
3. Payments and Refunds
3.1 Service Fees: The fees for our Services are specified on the Site and may vary depending on the type of service requested. All fees are non-refundable unless otherwise specified.
3.2 Refund Policy: Refunds may be issued at our discretion if we are unable to deliver the agreed-upon services due to errors on our part. Once your application has been submitted to the relevant authorities, no refunds will be provided.
3.3 Payment Method: Payments for Services must be made via the payment methods specified on our Site. All payments are subject to the terms and conditions of the payment processor.
4. Limitation of Liability
4.1 No Liability for Visa Rejections: We are not liable for any losses or damages you may suffer as a result of a visa denial, rejection, or delay by government authorities.
4.2 Indirect Damages: Under no circumstances will we be responsible for indirect, consequential, special, or punitive damages arising out of or related to the use of our Services or this Site.
4.3 Total Liability: Our total liability to you, whether in contract, tort, or otherwise, will not exceed the amount paid for the service in question.
5. Intellectual Property
5.1 Ownership: All content on the Site, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Wave Global Visa or its licensors. You may not use, reproduce, or distribute any content without prior written permission.
5.2 User Content: Any content you upload or submit to the Site, such as reviews or testimonials, becomes our property, and we reserve the right to use, modify, or delete such content as we see fit.
6. Termination
We reserve the right to terminate or suspend your access to our Site and Services without prior notice if we believe you have violated these Terms or engaged in unlawful activities. Upon termination, your right to use the Site and our Services will immediately cease.
7. Privacy
Your use of the Site and Services is also governed by our [Privacy Policy](link to privacy policy page), which explains how we collect, use, and protect your personal data.
8. Changes to the Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the “Last Updated” date. Your continued use of the Site and Services after any modifications signify your acceptance of the updated Terms.
Last Updated : September 26, 2024
9. Governing Law and Jurisdiction
These Terms will be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts in Delhi, India.
10. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at:
Wave Global Visa
Address: GF21 Indraprakash Building, Barakhamba Rd, Connaught Place, New Delhi, Delhi 110001
Email: info@waveglobalvisa.com
Phone: +919667558311